IBM Support

PH05033: JVM RUNTIME - PROCESSCPUUSAGE COUNTER SHOWS ZERO VALUE

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:Ø
    When using PMI to monitor the jvm counters, we noticed the JVM
    Runtime - ProcessCpuUsage counter is always showing zero value,
    even the server is under significant load.
    

Local fix

  • N/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: JVM Runtime - ProcessCpuUsage counter   *
    *                      stays at 0 even under heavy load.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    JVM Runtime - ProcessCpuUsage counter stays at 0 even under
    heavy load. This is observable on both TPV or querying data
    directly from wssadmin script.
    

Problem conclusion

  • The cause of the error is due to incorrect return value in one o
    the PMI functions. It is returning something else rather CPU usa
    data.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.15 and 9.0.0.11.  Please refer to the
    Recommended
    Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH05033

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-07

  • Closed date

    2019-01-09

  • Last modified date

    2019-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels



Document information

More support for: WebSphere Application Server
General

Software version: 900

Reference #: PH05033

Modified date: 09 January 2019