IBM Support

PH04782: UPDATE PLG TO 8.5.5.14 FAILED

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APAR status

  • Closed as program error.

Error description

  • After update PLG 8.5.5.13 with Java 6 to 8.5.5.14, Java
    properties are still set to Java 6. Post install will fail
    due to java not found error.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: Update WebSphere Application Server     *
    *                      plug-in 8.5.5.13 with Java 6            *
    *                      to 8.5.5.14 fails with Post install     *
    *                      java not found error.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The command line default Java of WebSphere Application Server
    plug-in 8.5.5.13 is configurated to the default Java 6 of the
    WebSphere Application Server 8.5.5.13. During update
    Installation Manager calls Managesdk to use Java 8 to setup
    Java 8 properties. However, if WebSphere Application
    Server plug-in 8.5.5.13 is updated to 8.5.5.14 first,
    Managesdk will still calls the default Java 6 of WebSphere
    Application Server 8.5.5.13 instead of the new installed Java
    8 of WebSphere Application Server plug-in 8.5.5.14. This
    causes the java not found error and update failure.
    

Problem conclusion

  • The fix is to edit Java 8 properties directly instead of
    using Managesdk for supplemental offerings.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.15  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH04782

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-02

  • Closed date

    2019-01-09

  • Last modified date

    2019-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels



Document information

More support for: WebSphere Application Server
General

Software version: 850

Reference #: PH04782

Modified date: 09 January 2019