IBM Support

PH02638: GETTING BLANK SCREEN IN DMGR CONSOLE WHEN TRYING TO UPDATE SERVER TEMPLATE IN DYNAMIC CLUSTER.

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APAR status

  • Closed as program error.

Error description

  • The problem is with a dynamic cluster created from an existing
    server.
    With such dynamic cluster, when the transaction service of its
    server template is updated, it results in a
    NullPointerExecption.
    The problem does not happen with a dynamic cluster created from
    a template.
    

Local fix

  • use wsadmin command line
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server versions 8.5.5 and 9.0.              *
    ****************************************************************
    * PROBLEM DESCRIPTION: A blank page resulted on the admin      *
    *                      console when attempting to update the   *
    *                      transaction service settings of the     *
    *                      server template belonging to a          *
    *                      dynamic cluster created using an        *
    *                      existing server.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a dynamic cluster is created using an existing server,
    any update to the transaction service settings of its server
    template results in a blank page being displayed on the admin
    console. The blank page is a result of the
    NullPointerException.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH02638

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-10

  • Closed date

    2018-10-18

  • Last modified date

    2018-10-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels



Document information

More support for: WebSphere Application Server
General

Software version: 850

Reference #: PH02638

Modified date: 18 October 2018


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