IBM Support

PH00763: RLKS ART DOS NOT RECOGNIZE MULTIPLE LICENSE LINES FOR A SINGLE PRODUCT, CAUSING "AVAILABLE LICENSE" REPORT TOO FEW LICENSES

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APAR status

  • Closed as program error.

Error description

  • When performing an "available licenses" report in IBM Rational
    License Key Server (RLKS) Administration and Reporting Tool
    (ART), the reported values will be lower than the actual value
    if there are multiple "INCREMENT" lines for a given product or
    license. This is due to an agent issue where only the
    first-encountered product INCREMENT line is actually recognized,
    meaning the subsequent lines are ignored.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Customers using a license file with multiple INCREMENT lines *
    * for a feature                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If the license server runs with a license file containing    *
    * multiple INCREMENT lines for a particular feature, only the  *
    * details from the last of these lines are captured by the     *
    * Rational License Key Server Administration & Reporting tool. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The issue has been fixed in Rational License Key Server
    Administration & Reporting tool v. 8.1.5.5 and Rational License
    Key Server Administration Agent v. 8.1.5.5. A new metric called
    License Details has been introduced to display all the necessary
    and historical details related to a license feature. Details
    from all the INCREMENT lines for a license feature will be
    captured and displayed in the License Details reports.
    
    NOTE :- The license server must be started before upgrading to
    the Rational License Key Server Administration Agent v. 8.1.5.5.
    Otherwise, no license information will be displayed in the
    License Details reports.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH00763

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-20

  • Closed date

    2018-09-27

  • Last modified date

    2018-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PH00763

Modified date: 28 September 2018