LO93547: TRAVELER LOGS "NOT AUTHORIZED" ERRORS DURING NETWORK INSTABILITY
Direct links to fixes
Closed as program error.
Traveler sometimes logs these errors for a user: [01/11 10:32:24.919] INFO PS-7f0e80aff700 Jeroen Kohls dna.cpp.jniDoesDatabaseExist#8434 Could not open the Database. Debug Data: Database='mail/jkohls.nsf' on server='CN=athens/O=KAS' PathName='CN=athens/O=KAS!!mail\jkohls.nsf' for user 'CN=s-lbertrav01/O=KAS-MD'. Error(246)=You are not authorized to perform that operation [01/11 10:32:24.919] INFO PS-7f0e80aff700 Jeroen Kohls DispatchThreadData.getDatabaseNoFailover#387 Database open of 'cn=athens/o=kasmail/jkohls.nsf' on server 'CN=athens/O=KAS' for user 'CN=s-lbertrav01/O=KAS-MD' failed after 323212ms with status of 0x246 The text of the message says the user is not authorized to open the database, but this user has successfully opened the database before and after the error was logged, so it is not really an authorization failure. Note that the 0x246 is only logged for this user when the open attempt takes a long time to fail. These are all of the occurrences of this error for that user in the log: [01/11 10:32:24.919] failed after 323212ms with status of 0x246 [01/11 11:34:45.366] failed after 414730ms with status of 0x246 [01/11 13:20:55.534] failed after 478684ms with status of 0x246 [01/11 15:57:02.985] failed after 439977ms with status of 0x246 [01/12 13:56:21.867] failed after 324379ms with status of 0x246 [01/15 07:41:50.879] failed after 484804ms with status of 0x246 These messages are all INFO messages, so do not show up in the console log. To see them, you have to look in the NTSActivity log. This APAR will change the Traveler code to log 0x807 "Server not responding" instead of 0x246 when the open failures take more than 3min, so as to more accurately reflect the nature of the failure.
Wrong error message in logs could be confusing to server administrator.
The Traveler server has been updated to log the correct error message for this scenario.
This fix will be included in IBM Traveler 220.127.116.11 and all future releases. For the latest available maintenance release see this technote: http://www.ibm.com/support/docview.wss?uid=swg24019529
Reported component name
LOTUS NOTES TRA
Reported component ID
NoSpecatt / Xsystem
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
LOTUS NOTES TRA
Fixed component ID
Applicable component levels
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