IBM Support

LO90194: STALE SECURITY RECORD INFORMATION FROM SYSTEM DUMP/TELL COMMANDS REQUIRING DEVICE RE-APPROVAL.

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APAR status

  • Closed as program error.

Error description

  • If a "tell traveler security allstatus" or systemdump with the
    security option included (security is not included by default)
    is executed, all of the security records from the Traveler
    database are loaded into the Security Record Store which
    functions as the cache for users bound to the current server.
    By loading all of the records for the command output, the
    records for the users not bound to this server are loaded.  When
     a user is bound to this server later (because of Traveler load
    balancing, server restarts, etc.), the cache is not updated for
    the user, so any updates made on other servers may not be in the
     Security Record Store cache and cause actions to have to be
    redone (such as device approval, device not approved, wipe,
    lock, etc.) until Traveler is restated which would force the
    data to be loaded from the Traveler database and be accurate
    again.
    

Local fix

  • Restart the Traveler server to force the Security Record Store
    (which functions as the in memory cache of security records) to
    reload.
    

Problem summary

  • Not a common scenario, but a user could require device approval
    a second time when load balancing accross servers or after a
    device reset.
    

Problem conclusion

  • The IBM Traveler server has been updated to ensure the cached
    security policy data for the user is accurate.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO90194

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-12

  • Closed date

    2016-11-09

  • Last modified date

    2016-11-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO90194

Modified date: 09 November 2016


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