IBM Support

LO89952: DELETED DEVICES STILL SEEN IN UI AFTER REPEATED CLEANUP

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APAR status

  • Closed as program error.

Error description

  • Even after repeated cleanup and delete commands issued , some
    deleted devices still appear in traveler administration UI.
    

Local fix

  • set NTS_ADMIN_CLEANUP_TIMEOUT=0 , restart server.
    
    This should immediately remove all previously deleted devices
    that are not monitored by traveler.
    
    After server is restarted and cleanup is complete (takes 5-10
    mins based on amount of data) , this setting can be removed from
    notes.ini on or before next scheduled restart.
    

Problem summary

  • Mod time was getting updated for users in delete pending state
    thus preventing the cleanup on age to work correctly.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this scenario
    correctly.  After upgrade it may take up to 30 days for users to
    be removed by the cleanup task.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO89952

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-16

  • Closed date

    2016-08-16

  • Last modified date

    2016-08-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO89952

Modified date: 16 August 2016