IBM Support

LO89772: MULTIPLE REPLIES TO CHAIR FOR NON-REPEATING MEETING

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APAR status

  • Closed as program error.

Error description

  • For a non-repeating meeting if the user takes a action from the
    ios natvie calendar for which Traveler does not find any
    outstanding notices (change status from tentative to accepted
    for example) then Traveler may return a failed status to the
    device. The action was actually done but incorrect status is
    returned.
    Now each time the user leave the calendar app and then reopens
    the calendar app the ios native client will resend the action
    again. This results in another notice flowing to the chair.
    
    Traveler should return the successful status in this scenario
    which would avoid the issue.
    
    As a workaround the invitee user can turn off calendar sync on
    their iOS native client and then turn it back on.
    

Local fix

  • Workaround is to turn off calendar sync of the iOS native client
    of the invitee user and then turn it back on. This will delete
    the calendar data from the device and sync it again. The device
    will forgot about the previous attempted action in this case.
    

Problem summary

  • The Apple Native Calendar application will continue to send
    event notice until it recieves a positive acknowledgment.  In
    this scenario the IBM Traveler server incorrectly sent a failed
    response to the mobile device.
    

Problem conclusion

  • The IBM Traveler server has been updated to correctly handle
    this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO89772

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-28

  • Closed date

    2016-08-16

  • Last modified date

    2016-08-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO89772

Modified date: 16 August 2016