IBM Support

LO89471: MEETING INVITEES WITH INTERNET ADDRESSES ARE CASE SENSITIVE FOR TRAVELER INVITEE STATUS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • When a chair of a meeting invites an external user via email
    address, the invitee's response email may not contain the email
    address with the same case, this causes Traveler to track
    invitee status incorrectly for that user.
    
    For example, a chair my invite "testUser@external.com" to a
    meeting and when the invitee accepts the meeting, an accept
    notice from "testuser@external.com" is received instead. Since
    the "u" is not capitalized in the response, Traveler does not
    track the Accept status for that user correctly, and the chair's
    device incorrectly shows "No reply".
    

Local fix

  • Invite external users with lowercase email addresses - most
    external email providers send mail with an all-lowercase
    address.
    

Problem summary

  • The internet address should be treated as case insensitive when
    calculating Invitee Status.
    

Problem conclusion

  • The IBM Traveler server has been updated to resolve this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO89471

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-28

  • Closed date

    2016-08-16

  • Last modified date

    2016-08-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO89471

Modified date: 16 August 2016