IBM Support

LO88593: DBACCOUNTSCHECK DOES NOT REPAIR ACCOUNTS THAT HAVE THE SAME LOGIN NAME BUT DIFFERENT HASH VALUES B/C OF JVM ENCODING CHANGES

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APAR status

  • Closed as program error.

Error description

  • For improved Traveler DB performance, Traveler uses a hash of
    the user's name (normally the canonical name) for SQL
    operations.  This hash is generated using the bytes from the
    Java String which uses the default encoding specified in the
    JVM.  If this encoding ever changes, the bytes may change which
    would change the hash value.  If the hash value in the DB no
    longer matches the current hash value, the records will not be
    cleaned up in the Traveler DB and the user will still be shown
    by DbAccountsCheck as having duplicate accounts and prevent the
    index to prevent duplicates accounts in the future from being
    applied.
    

Local fix

Problem summary

  • If the account hash value was created on Windows for example,
    then the environment switched to Linux, you could get different
    hash values due to code page differences.  This is not common
    but could effect any lookup for the user.
    

Problem conclusion

  • The IBM Traveler server was updated to ensure a common code page
    used for all account Hash actions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO88593

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-08

  • Closed date

    2016-04-28

  • Last modified date

    2016-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO88593

Modified date: 28 April 2016