IBM Support

LO88369: BUSY TIME DB STILL SHOWS USER AS "BUSY" AFTER DECLINING A MEETING INSTANCE FROM MOBILE

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APAR status

  • Closed as program error.

Error description

  • Using Traveler to decline an instance of a repeating meeting
    that has previously been accepted will not clear the busy time
    for that instance.
    
    Using "find available times" to look up the user's busy status
    will still show that the user is busy during the time the
    instance was scheduled for.
    

Local fix

  • If using iOS Calendar app: change the "Show As" field to Free
    before declining the instance.
    
    Otherwise, marking the instance tentatively accepted (question
    mark or "Maybe" button) and then marking it declined will clear
    the busy status.
    

Problem summary

  • End user may still show as busy after they decline a meeting
    invitation from a mobile device after they had already accepted
    the meeting.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this scenario
    correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO88369

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-18

  • Closed date

    2016-04-28

  • Last modified date

    2016-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO88369

Modified date: 28 April 2016