IBM Support

LO88319: UPDATE APNS CERTIFICATES FOR IBM VERSE FOR CITRIX MANAGED IOS DEVICES.

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APAR status

  • Closed as program error.

Error description

  • Apple Push Notification Service (APNS) certificates to allow
    push notifications are only valid for one calendar year.  The
    APNS certificates for the IBM Verse client for Citrix enabled
    iOS devices expire on April 18th, 2016.  With this APAR a new
    set of certificates will be supplied that are valid for an
    additional calendar year.
    
    Note that we are alligning all certificate dates so in the
    future we will refresh all certifactes at the same time.
    

Local fix

  • NA
    

Problem summary

  • The current APNS certificates for Citrix managed iOS devices
    will expire on April 18th, 2016.  If expired end users may not
    see push notifications when using IBM Verse on a Citrix
    managed iOS device. If the user opens the IBM Verse client it
    will trigger a manual sync and they will sync data as normal.
    

Problem conclusion

  • The IBM Traveler server includes an updated set of APNS
    certificates for IBM Verse on Citrix managed iOS devices.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO88319

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-14

  • Closed date

    2016-03-14

  • Last modified date

    2016-03-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO88319

Modified date: 14 March 2016