IBM Support

LO87975: AUTO DETECT AND FIX REPEAT PARENT DOCUMENT THAT WILL NOT SYNC TO DEVICE DUE TO CONFLICT ON UPDATE

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APAR status

  • Closed as program error.

Error description

  • When a conflict occurs when accepting a repeating meeting the
    parent document may be left in invitation meeting notice state
    (actual changes stored in conflict document) but the child
    document(s) does get created. Traveler will not sync the event
    when in this state. Traveler has support tell command to fix the
    parent. This APAR is to automate this such the Traveler detects
    this case and fixes it without any user or support action.
    

Local fix

  • Traveler tell command can be issued by SCN support to fix once
    support has determine this situation exists for an event.
    In many cases opening the event in Notes may fix parent document
    also.
    

Problem summary

  • The auto detection has been completed and will be in IBM
    Traveler 9.0.1.10 and later releases.  Delivery to the cloud
    will be disabled until sufficient testing is completed and the
    feature enabled.
    

Problem conclusion

  • The IBM Traveler server has been update to handle this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO87975

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-12

  • Closed date

    2016-03-11

  • Last modified date

    2016-03-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO87975

Modified date: 11 March 2016