IBM Support

LO87777: INFOMATION UPDATE FOR RESCHEDULED EVENT DOES NOT SHOW CORRECTLY IF BOTH ARE GHOSTED.

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APAR status

  • Closed as program error.

Error description

  • This scenario is not very common but could result in incorrect
    ghosted entry on the recipients mobile device.
    
    Scenario:
    
    1) End user has disabled "Auto process calendar updates" in
    Notes client or Notes Web mail interface.
    
    2) End user recieves a reschedule for an existing repeating
    event and does not process it, I.E. it shows ghosted on the
    user's mobile devices.
    
    3) End user recieves a meeting update for repeating event.
    
    4) On the end user's mobile device the ghosted reschedule notice
    does not show the updated content.
    

Local fix

  • Processing the reschedule will then show the update as ghosted.
    Processing the update will update the meeting.  Using auto
    process of updates also resolves.
    

Problem summary

  • Fairly rare scenario where the ghosted event on an Apple native
    Calendar app will be missing the updated event content.
    

Problem conclusion

  • The IBM Traveler server has been update to handle this case
    corretly with the native Calendar app on iOS.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO87777

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-25

  • Closed date

    2016-03-08

  • Last modified date

    2016-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO87777

Modified date: 08 March 2016