IBM Support

LO87602: FORWARDING AN EVENT FROM A BLACKBERRY DEVICE SETS THE REPLY-TO FIELD TO THE CHAIR OF THE EVENT

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APAR status

  • Closed as program error.

Error description

  • When a user forwards an event or invitation from a BlackBerry
    device, the mail that is sent may include a Reply-To field with
    the address of the chair of the event. If the recipient of the
    mail then attempts to reply to it, the To field will be
    pre-populated with the chair's name instead of the sender's.
    
    Since this is unexpected for a mail item, Traveler has to work
    around the issue and prevent the Reply-To field from being set
    by the BlackBerry device in this specific case.
    

Local fix

  • Workaround would be to manually change the To field to the
    correct address before sending the reply.
    

Problem summary

  • When forward an invitation or notice the BB device incorectly
    may set the notice chair in the Reply-To field instead of the
    forwarding user.
    

Problem conclusion

  • The IBM Traveler server has been updated to recognize and work
    around this BB issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO87602

  • Reported component name

    SMRTCLOUD NOTES

  • Reported component ID

    5725B3400

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-07

  • Closed date

    2016-01-13

  • Last modified date

    2016-01-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO87602

Modified date: 13 January 2016