IBM Support

LO87442: USERS MAY RE-SYNC DATA WHEN SYNCING IN MIXED MODE ENVIRONMENT.

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APAR status

  • Closed as program error.

Error description

  • This issue is seen when upgrading an older HA Environmnet
    pre 9.0.1.0 to a later HA Environment such as 9.0.1.8.
    The Scenario only happens for users syncing against the new
    server while the old server is still running the old level of
    code.
    
    The problem is also not severe, in that no data is lost.  All
    users effected simply resync data to their device and the
    problem is not seen again.
    

Local fix

  • Rapid upgrade of all servers to current level is best way to
    prevent.  Working on fix for next delivery.
    

Problem summary

  • Somewhat rare scenario, but if upgrading from an HA pool from
    8.5.3.200 to a newer level such as 9.0.1.8 and you run servers
    at both the 8.5.3.200 level and at the 9.0.1.8 level for some
    amount of time you may see users get issued a new account which
    will force a resync of data for that user.
    

Problem conclusion

  • This issue has been resolved in 9.0.1.9 and customers should not
    see issues upgrading from 8.5.3.200 to 9.0.1.9 even if running
    in mixed mode for a while.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO87442

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-16

  • Closed date

    2016-01-09

  • Last modified date

    2016-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO87442

Modified date: 09 January 2016