IBM Support

LO86831: MULITPLE CALENDAR UPDATE FROM APPLE CALANDAR APP MAY IGNORE ALL BUT FIRST UPDATE.

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APAR status

  • Closed as program error.

Error description

  • Problem found internally and very timing dependent.  From Apple
    Calendar app, update all occurrences of a repeating event, then
    immediately make some additional update to the same repeating
    event.
    
    If the above sequence is done before the IBM Traveler server has
    finished processing the original update to all occurrences, the
    secondary update will be discarded as a conflict.
    
    IBM Traveler handles all conflicts as server wins to protect the
    integrity of the data.
    

Local fix

  • Wait minute or two before making subsequent updates.  First
    update should complete quickly unless extraneous circumstances.
    

Problem summary

  • The IBM Traveler server could discard some upates to repeating
    calendar event if multiple changes are made to the same
    instances from mobile device.  This is rare and only issue in
    some cases.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this scenario
    correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86831

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-27

  • Closed date

    2016-01-04

  • Last modified date

    2016-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO86831

Modified date: 04 January 2016