IBM Support

LO86807: FOLDER CREATED ON VERSE OR TRAVELER MOBILE DEVICE NOT SEEN ON OTHER VERSE MOBILE DEVICES

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APAR status

  • Closed as program error.

Error description

  • A mobile device running Verse or Traveler mobile applications to
    create a new folder on the device (not all devices allow this
    operation) was creating the folder in Notes.  The new folder was
    syncing to all non-Verse clients and to the Verse client that
    created it (if it was one of the Verse clients), but not to any
    other of the Verse clients.  Prior to APAR LO85581 in 9.0.1.7,
    all folders were always subscribed to, so this subscription was
    causing the foldder to always sync to all devices.  When the
    APAR fixed the folders to correctly honor the folder
    subscription state for the Verse clients rather than
    auto-subscribing to the folder, it exposed this issue which
    prevents the folder from syncing to all devices.  This fix will
    cause the folder to sync to all devices and the default state of
    unsubscribed will still be correctly honored.
    

Local fix

  • Workaround is to edit the folder in Notes such that it resyncs
    to all the devices.
    

Problem summary

  • Folder created by mobile device not syncing to IBM Verse
    application unless it was the mobile client that created the
    folder.
    

Problem conclusion

  • The IBM Traveler server has been updated to correctly send new
    folders to the IBM Verse application.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86807

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-23

  • Closed date

    2016-01-04

  • Last modified date

    2016-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO86807

Modified date: 04 January 2016