IBM Support

LO86061: SOME MESSAGES SENT FROM TRAVELER DEVICES CANNOT BE RECALLED BY THE SENDER IN NOTES CLIENT

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APAR status

  • Closed as program error.

Error description

  • If the user sends a MIME message from a Traveler mail client
    using the Exchange ActiveSync protocol (e.g. BlackBerry mail
    client, built-in iOS mail app), this message may not be able to
    be recalled by the sender using the Notes client. The user may
    see the following message on the Domino console:
    
    "Router: Message <last 8 digits of doc UNID> for <recipient>
    failed to be recalled by <sender>.  <doc UNID>"
    
    This is because these mail clients may generate their own
    MessageIDs and send these up to the server when the users sends
    the mail. However, because these MessageIDs are not of the
    standard Notes-generated-format, they are not recognized when
    passed into the Domino MIME-processing APIs, causing a $INetOrig
    field to be created for the Note which contains a 32-byte string
    that may differ from the document's UNID. Because these two
    fields do not match, the attempt to recall the message
    afterwards may fail, because Domino will search for a document
    whose UNID matches the $INetOrig field, but such a document may
    not exist.
    
    With this fix, we ensure that Traveler creates a new
    Notes-formatted MessageID for new documents created in the
    send-path, and make sure that this field is not changed again
    later.
    

Local fix

  • NA
    

Problem summary

  • There was an issue where a MIME message sent from a
    Traveler
    mail client using the Exchange Activesync Protocol (Blackberry,
    built-in iOS mail app) may not be able to be recalled by the
    sender using the Notes client. This message may be seen on the
    Domino console:
    "Router: Message <last 8 digits of doc UNID> for <recipient>
    failed to be recalled by <sender>.  <doc UNID>"
    

Problem conclusion

  • The Notes Traveler Server was updated to allow the user to
    properly recall the mail in this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86061

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-08-14

  • Closed date

    2015-08-19

  • Last modified date

    2015-08-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO86061

Modified date: 19 August 2015