IBM Support

LO85357: "COULD NOT FIND FILE ATTACHMENT" ERRORS ON ATTACHMENTS WITH SLASHES IN ITS NAME.

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APAR status

  • Closed as program error.

Error description

  • When the internal name contains a slash '/' in its name IBM
    Traveler was not able to find the attachment correctly to stream
     the attachment.  The following two errors were logged in the
    NTSErrors and shown on the console.
    
    dna.cpp.jniStreamAttachment#1959 Internal Error: Debug Data:
    Could not find file attachment w/
    UNID=E4EDD3D7101AB1A935A39C1AB3E2D996 Error(404)=Entry not found
    in index
    dna.cpp.jniStreamAttachment#1960 Action(0)=Stream, userCN=XXXX,
    deviceId=, database=mail/YYYYY.nsf, server=ZZZZZ,
    refId=dTF0V3h2WjI4dWFuQm4_PS5qcGc@E4EDD3D7101AB1A935A39C1AB3E2D9
    96, hookId=null, file_sz=-1, file_name=null, contentType=null,
    fileName=u1tWxvZ28uanBn?=.jpg
    

Local fix

Problem summary

  • File attachment with a forward slash in the name may not sync to
    mobile device.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this scenario
    correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO85357

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-16

  • Closed date

    2015-06-28

  • Last modified date

    2015-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO85357

Modified date: 28 June 2015