IBM Support

LO85260: WHEN FIRST ENABLING TRASH SYNC, START WITH TODAY AND FORWARD FOR ENHANCED PERFORMANCE.

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APAR status

  • Closed as program error.

Error description

  • Some customers found a temporary performance issue when
    upgrading to 9.0.1.3 and later releases due to Trash folder
    syncing being enabled.  The issue is that some users have a very
    large number of documents in the Trash folder that will all sync
    after the upgrade.
    
    To mitigate this, starting with this fix which will be delivered
    in Traveler 9.0.1.6, when upgrade a pre 9.0.1.3 server to
    9.0.1.6, when Trash first is enabled it will only sync trash
    folder entries for today and future.  It will not sync trash
    folder entries prior to the date of upgrade.
    

Local fix

  • The performance hit is temporary, once all Trash items sync'd
    performance will return to normal.
    

Problem summary

  • To improve performance of initial upgrade from a pre 9.0.1.3
    server to a post 9.0.1.3 server, during initial enablement of
    Trash sync, users will only see today's trash entries.  Any new
    trash folder entries will sync to the device without issue.  The
    server will not discover "older" trash entries during the
    initial enablement.  This was done since some users were found
    to have tens of thousands of old trash documents which would
    impact performance.
    

Problem conclusion

  • The Traveler server has been updated starting with 9.0.1.6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO85260

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-08

  • Closed date

    2015-06-08

  • Last modified date

    2015-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO85260

Modified date: 08 June 2015