IBM Support

LO84941: SETTING OOO FROM APPLE DEVICE RUNNING IOS8 MAY FAIL DUE TO USING INVALID DEVICE ID.

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APAR status

  • Closed as program error.

Error description

  • This problem is only seen intermittently.  The majority of
    testing as not shown this issue.
    
    When setting Out Of Office (OOO) via the IBM Companion
    application on an Apple device running iOS 8.x, there is a small
    chance the application will use an invalid Device ID format that
    will cause the OOO action to fail.
    

Local fix

  • NA
    

Problem summary

  • When setting Out Of Office (OOO) via the IBM Companion
    application on an Apple device running iOS 8.x, there is a small
    chance the application will use an invalid Device ID format that
    will cause the OOO action to fail.
    

Problem conclusion

  • The Notes Traveler Server was updated to handle this scenario
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO84941

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-11

  • Closed date

    2015-05-28

  • Last modified date

    2015-05-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO84941

Modified date: 28 May 2015