IBM Support

LO84555: SERVER BUSY MESSAGE TO MOBILE DEVICE MAY BE MISLEADING.

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APAR status

  • Closed as program error.

Error description

  • Customer reported a case where the Traveler client on Android
    showed an error message indicating the server was over capacity.
    The message meant the server was currently busy and not
    that the server has been setup with larger capacity than can
    handle.  The error messages for these scenarios will be updated.
     There are several scenarios where the server is busy and the
    client should just retry later, which it does automatically
    anyway.
    
    The exact message in question is:
    
      "The IBM Traveler server is currently at maximum capacity.
         Please retry later."
    

Local fix

  • NA
    

Problem summary

  • There was a server busy error which was misleading. It stated
    that the server was at maximum capacity, but it didn't really
    mean that the server had been setup with larger capacity than it
    could handle.
    

Problem conclusion

  • The Notes Traveler Server was updated to change this error
    message to say "busy" instead of "maximum capacity"
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO84555

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-09

  • Closed date

    2015-04-22

  • Last modified date

    2015-04-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO84555

Modified date: 22 April 2015