IBM Support

LO84142: CUSTOMER EXPERIENCES LONG DIRECTORY LOOKUP TIMES WHEN TRYING TO FIND EMAIL ADDRESSES DURING COMPOSE OF NEW MAIL.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Customer is seeing delay in directory lookup result being shown
    due to synchronization problem, that so far, only this customer
    sees. It may be due to specific Android version or device being
    used.
    

Local fix

  • Modified synchronization code to avoid problem.
    

Problem summary

  • There could be a delay in directory lookup results being shown
    on certain Android devices / Traveler Android versions when
    composing a mail.
    

Problem conclusion

  • Notes Traveler Android was updated to avoid the synchronization
    problem which caused the delay.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO84142

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-09

  • Closed date

    2015-03-30

  • Last modified date

    2015-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO84142

Modified date: 30 March 2015