IBM Support

LO82150: UNABLE TO REGISTER NEW ANDROID DEVICE WHEN SERVER IS SLOW TO RESPOND.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • When the server is slow to respond, users can be unable to
    register new Android device.  Slowness may be from server
    performance issues or network delays between the device and
    server.
    

Local fix

  • N/A
    

Problem summary

  • Android client registration may fail due to short timeout
    setting for recieving configuration information from the server.
    

Problem conclusion

  • The Android client has been updated to have the same timeout
    value for configuration data as any normal device to server
    communication.
    

Temporary fix

  • This fix is already available in the Android Client available
    from the Google Play store.  The fix is also included in Notes
    Traveler 9.0.1 IF7 and all later releases.
    
    For the latest available Notes Traveler maintenance releases see
    this article:
    
    http://www.ibm.com/support/docview.wss?uid=swg24019529
    

Comments

APAR Information

  • APAR number

    LO82150

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-30

  • Closed date

    2014-11-05

  • Last modified date

    2014-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO82150

Modified date: 05 November 2014