IBM Support

LO82136: ATTACHMENT STREAM ERRORS "ENTRY NOT FOUND IN INDEX"

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APAR status

  • Closed as program error.

Error description

  • The problem is that some attachment with specific names were not
    able to be down loaded to the device.  The attachment was
    failing because something in the network was not able to hand
    the way Notes Traveler encoded the attachment names.  This APARs
     changes the encoding to be more network friendly.
    

Local fix

Problem summary

  • Some attachments and some e-mails may not sync to device and
    will see error messages similar to this in the log:
    
    Attachment stream error "Entry not found in index"
    

Problem conclusion

  • The Notes Traveler server has been updated to correctly process
    attachments that have special characters or other unusual naming
    conventions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO82136

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-30

  • Closed date

    2014-11-05

  • Last modified date

    2014-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO82136

Modified date: 05 November 2014