IBM Support

LO81960: TRAVELER MAY GENERATE LOTS OF SYSTEMDUMPS IF ENCOUNTER DB LOCK TIMEOUTS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • Notes Traveler server was enhanced to Auto generate SystemDumps
    in some scenarios in Notes Traveler 9.0.1 and later releases.
    One of these scenarios is for a DB lock timeout.  There was a
    bug found in this processing that could repeatedly generate
    SystemDumps for each lock timout error recieved instead of just
    one SystemDump every 15 minutes as expected.
    

Local fix

  • You can turn off Auto SystemDump processing with these two
    notes.ini variables:
    
    NTS_CONSTRAINT_DB_CONNECTION_DUMP=false
    NTS_DB_TRANS_DUMP_ON_DEADLOCK_EXCEPTION=false
    

Problem summary

  • Problem only seen in the 9.0.1.0 version of Notes Traveler.
    Additional auto tracing feature would generate systemdumps too
    rapidly, thus impacting performance.
    

Problem conclusion

  • The feature was fixed to not generate a SystemDump any faster
    than every 15 minutes as intended.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO81960

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-17

  • Closed date

    2014-11-04

  • Last modified date

    2014-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO81960

Modified date: 04 November 2014