IBM Support

LO81748: APPLE DEVICE STUCK IN CALENDAR SYNC LOOP.

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APAR status

  • Closed as program error.

Error description

  • Found internally, rare scenario that will cause an Apple device
    to sync the same set of Calendar updates repeatedly.  End user
    likely will only see battery life degradation and possibly
    performance issues on the device.
    
    Putting in a work around to prevent this scenario.
    

Local fix

  • Only known work around is to run a reset for the user:
    
     tell traveler reset * username
    

Problem summary

  • Potential for an Apple device to attempt to sync the same set of
    Calendar entries repeatedly.
    

Problem conclusion

  • The Notes Traveler server was updated to avoid this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO81748

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-28

  • Closed date

    2014-09-14

  • Last modified date

    2014-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO81748

Modified date: 14 September 2014