LO81611: SYNC REQUESTS HANDLE OUT OF ORDER COULD CAUSE DEVICE RE-SYNC
APAR status
Closed as program error.
Error description
-
Problem found when reviewing traces from internal test systems. Occasionally delays in processing or network delays can result in sync messages being recieve out of order. If this happens need to handle better so that the Mobile device does not decide to resync all data.
Local fix
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NA
Problem summary
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In some cases sync messages processed out of order can result in the device deciding to sync from scratch. Generally this will happen in result to some sort of network delay.
Problem conclusion
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The Notes Traveler server has been update to handle the out of order messages in a way that prevents the device from re-syncing the data.
Temporary fix
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This fix is included in Notes Traveler 9.0.0.1 IF7 and 9.0.1 IF6 and will be included in any future releases. See this technote for the latest maintenance infomation: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO81611
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-08-13
Closed date
2014-09-14
Last modified date
2014-09-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R900 PSY
UP
R901 PSY
UP
Document information
More support for:
IBM Traveler
Software version: 9.0.1
Reference #: LO81611
Modified date: 14 September 2014