IBM Support

LO79498: POTENTIAL FOR MAIL TO BE SENT TWICE WHEN SEND FROM APPLE DEVICE.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • This was discovered using an Apple device, but we later found
    the same behavior could be seen with a Windows device or a
    BlackBerry device.
    
    This is not a common scenario, but was found that if there was
    some sort of delay or connectivity issue while sending a mail
    from one of these devices, there is the potential that the mail
    would actually get sent twice.  It was very timing related so
    end users may or may not have experienced this issue.
    

Local fix

  • NA
    

Problem summary

  • Customer reported an intermittent issue with an Apple device
    sending a mail twice.  The problem usually was seen while on of
    the servers in the HA pool was being restarted.
    

Problem conclusion

  • The Notes Traveler server was updated to handle this scenario
    correctly and prevent the device from sending the mail more than
    once.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO79498

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-13

  • Closed date

    2014-03-23

  • Last modified date

    2014-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO79498

Modified date: 23 March 2014