IBM Support

LO79465: UNABLE TO VIEW PERSONAL FOLDERS ON TRAVELER ANDROID WITH OS 4.X

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When viewing the inbox, and choosing menu/show folders or
    pressing the back button, the inbox is displayed again.
    
    This prevents the user from seeing drafts,sent,outbox, or any
    personal folders.
    

Local fix

Problem summary

  • A change in the Android 4.4 OS prevented some users from being
    able to navigate into their mail folders on the Mobile device.
    

Problem conclusion

  • The Notes Traveler client for Android devices was updated to
    work around this issue on the Android 4.4 OS.
    

Temporary fix

  • This fix is included in Notes Traveler 9.0.1 IF4 and 9.0.0.1 IF5
    or later releases.  In addition this fix is included in the
    Notes Traveler client for Android available on the Google Play
    store. For the latest Notes Traveler maintenance
    release information please see this technote:
    
    http://www.ibm.com/support/docview.wss?uid=swg24019529
    

Comments

APAR Information

  • APAR number

    LO79465

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-12

  • Closed date

    2014-03-23

  • Last modified date

    2014-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 8.5.3

Reference #: LO79465

Modified date: 23 March 2014