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LO79412: LONG RUNNING PS THREAD B/C INVALID "UNTIL TIME"

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • There is a very small timing window when user's mail server can
    go down and Notes Traveler will set an invalid Until time. This
    will cause the next Prime Synch to run for a very long period of
    time (Could be hours depending on the size of the user's mail
    file).
    
    The symptoms of this is that status will show a long running
    thread and that user will have the following error message in
    the NTS_Error log in the recent past.
    
    CNotesDb::SetUntil#360 Internal Error: Debug Data: Error Invalid
     Until time () Current Since time=03/10/2014 02:51:25 PM at
    NSFGetAllFolderChanges
    

Local fix

  • Allow the thread to finish running.  The problem will resolve
    itself.
    

Problem summary

  • Although not common it was found that there was a scenario that
    would set an invalid filter window and cause a user's Prime Sync
    thread to run for longer than expected amount of time.  The user
    would see a period of slow sync times and the server would show
    a red status message for a long running thread.
    

Problem conclusion

  • The Notes Traveler server was updated to avoid this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO79412

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-11

  • Closed date

    2014-03-23

  • Last modified date

    2014-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0.1

Reference #: LO79412

Modified date: 23 March 2014