IBM Support

LO78948: Mobile device may send mail more than once with unique IDs.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Some EAS devices are sending the same mail multiple times.  The
    ClientId is designed to handle this issue, but the devices are
    improperly changing the ClientId each time, so the server is
    correctly saying that it is new and sending it again.  The
    change here is to add an additional check on the server so that
    if the rfc822 is equivalent (ignoring insignificant fields), the
    mail will be considered as already sent and not sent again.
    This will provide an additional saftey to handle devices that
    are not properly using ClientId.
    

Local fix

Problem summary

  • This is actually a bug with some devices.  In a mail send
    failure or timeout, the device may resend the mail but with a
    new ID instead of using the same ID as it is supposed to do.
    

Problem conclusion

  • The Notes Traveler server has been updated to not only compare
    IDs, but compare mail content to ensure it is not an exact
    duplicate of a mail that was just sent by the device.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO78948

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-05

  • Closed date

    2014-03-20

  • Last modified date

    2014-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0

Reference #: LO78948

Modified date: 20 March 2014