IBM Support

LO78929: SELECTING RECIPIENTS IN LANDSCAPE MODE IS INCORRECT ON SOME SAMSUNG DEVICES

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In the Traveler Android client, when composing a mail on some
    Samsung devices (GS3,GS4-mini,etc).  In landscape mode, the item
    populated into the mail is one off of the one selected, or it is
    blank.
    

Local fix

Problem summary

  • This problem was only seen on some Samsung Galaxy devices.  When
    selecting a contact during mail compose, the wrong contact would
    be selected or the field would be blank.
    

Problem conclusion

  • The Notes Traveler client for Android devices was updated to
    work around this issue on Galaxy devices.
    

Temporary fix

  • This fix is included in Notes Traveler 9.0.1 IF4 and 9.0.0.1 IF5
    or later releases.  In addition this fix is included in the
    Notes Traveler client for Android available on the Google Play
    store. For the latest Notes Traveler maintenance
    release information please see this technote:
    
    http://www.ibm.com/support/docview.wss?uid=swg24019529
    

Comments

APAR Information

  • APAR number

    LO78929

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-04

  • Closed date

    2014-03-20

  • Last modified date

    2014-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 8.5.3

Reference #: LO78929

Modified date: 20 March 2014