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LO78876: PLAIN TEXT MAILS WITH <PRE> TAGS WITH SPACES ON THE END OF LINES CAUSES THE TEXT TO APPEAR SMALLER THAN NECESSARY

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When a plain text message with <pre> tags utilized is delivered
    to the device, the device will display exactly what it is given
    (as per design of the <pre>).  If the lines in the mail have
    been generated with many spaces on the end, those spaces are
    shown too.  When a person looks at the mail, it may look like it
     is just displaying the text in a narrower column rather than
    using the whole screen, but in reality, it is using the whole
    screen and you just can't see all the spaces that are there (but
     they really are there).
    Technically, this mail is being displayed as designed/correctly.
    That means that the real fix would be to fix whatever created
    the mail messages with spaces on the ends of the lines in the
    first place.  However, Traveler put in a workaround in APAR
    LO67629 in a previous release to strip off the spaces at the end
    of lines in <pre> sections to avoid this display issue.  In
    fixing some other issues, this workaround was lost and is no
    longer in place.  This PMR is being used to open a new APAR to
    put the workaround back into the Traveler code.
    

Local fix

Problem summary

  • Plain text mail using a pre HTML tag may show abnormally small
    on a mobile device.  This only happens if there is lots of
    whitespace characters included inside the pre tags.
    

Problem conclusion

  • The Notes Traveler server has been updated to work around this
    issue and send content to the device in a way that will disply
    in a more readable fashion.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO78876

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-03

  • Closed date

    2014-03-20

  • Last modified date

    2014-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 9.0

Reference #: LO78876

Modified date: 20 March 2014