APAR status
Closed as fixed if next.
Error description
If large soft-delete value is set by mail setting policy, "Overflow" on opening mailfile. This spr is very similar to LMAN6XDQZT. Steps: 1. Open Domino Directory and go to [Configuration - Policies - Settngs] 2. Push [Add Settings] and Select [Mail] 3. Input as below, and push [Save and Close] [Basic] tab Name - Mail TEST [Mail] tab Delete documents in user's trash folder after how many hours - [65534] How to apply this setting - [Set value whenever modified] 4. Go to [Configuration - Policies] 5. Push [Add Policy] 6. Input as below, and push [Save and Close] [Basic] tab Name - /Test policy Policy Type - Explicit Mail - Mail TEST 7. Open and Edit a person document 8. Click [Administration] tab and input policy name into Assigned policy field Assigned policy : [/Test Policy] 9. Restart Domino Server 10. From Domino Server Console, perform the following command > tell adminp process mail pol 11. Open mail file via Notes Client , Error "Overflow" message box is appeared If the problem could not reproduce, Please confirm that the soft delete expire date is set correctly in database property and calendar preference This problem only reproduce by using mail setting policy. It could not reproduce if the value set manually.
Local fix
lower the soft delete value to <32768
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# TAIA92HA4Q. This APAR is closed as FIN. We have deferred the fix to a future release.
APAR Information
APAR number
LO72901
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
851
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-29
Closed date
2013-01-04
Last modified date
2013-01-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R851 PSN
UP
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Document Information
Modified date:
04 January 2013