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LO72901: "OVERFLOW" ON OPENING MAILFILE IF A LARGE SOFT-DELETE VALUE

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APAR status

  • Closed as fixed if next.

Error description

  • If large soft-delete value is set by mail setting policy,
    "Overflow" on opening mailfile.
    This spr is very similar to LMAN6XDQZT.
    
    Steps:
    1. Open Domino Directory and go to [Configuration - Policies -
    Settngs]
    2. Push [Add Settings] and Select [Mail]
    3. Input as below, and push [Save and Close]
    [Basic] tab
    Name - Mail TEST
    [Mail] tab
    Delete documents in user's trash folder after how many hours -
    [65534]
       How to apply this setting - [Set value whenever modified]
    4. Go to [Configuration - Policies]
    5. Push [Add Policy]
    6. Input as below, and push [Save and Close]
    [Basic] tab
    Name - /Test policy
    Policy Type - Explicit
    Mail - Mail TEST
    7. Open and Edit a person document
    8. Click [Administration] tab and input policy name into
    Assigned policy field
    Assigned policy : [/Test Policy]
    
    9. Restart Domino Server
    10. From Domino Server Console, perform the following command
    
    > tell adminp process mail pol
    
    11. Open mail file via Notes Client , Error "Overflow" message
    box is appeared
    If the problem could not reproduce, Please confirm that the
    soft delete expire date is set correctly in database property
    and calendar preference
    
    This problem only reproduce by using mail setting policy. It
    could not reproduce if the value set manually.
    

Local fix

  • lower the soft delete value to <32768
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# TAIA92HA4Q.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO72901

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    851

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-29

  • Closed date

    2013-01-04

  • Last modified date

    2013-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
04 January 2013