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LO63354: HOMEPAGE DOES NOT RECOVER LOST/DROPPED DATABASE CONNECTIONS

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You can track all active APARs for this component.

 

APAR status

  • Closed as Permanent restriction.

Error description

  • IBM Connections 3.0.1
Homepage

Connections is running as normal
For some reason, the database server must be restarted or a
backup taken which will close open connections
Database server is back up

A user now switches to Homepage after the database server has
been restarted
The time after the database restart when doing so is not
important, it could be immediately or a few minutes afterwards.

Homepage error
We are unable to process your request

systemOut.log error
personId not contained in session

com.ibm.lconn.homepage.web.WebException: personId not contained
in session
 at
com.ibm.lconn.homepage.web.action.AbstractSessionAwareAction.get
PersonInternalId(AbstractSessionAwareAction.java:73)
 at

Local fix

  • Restart Homepage after database server has been restarted

Problem summary

  • This problem was resolved as: Software Limitation

Problem conclusion

  • This problem was resolved as: Software Limitation

Temporary fix

  • 



Comments


    

  • This APAR is associated with SPR# KRED8L7KKW.

    



APAR Information




    

  • APAR number
    LO63354
    • 

  • Reported component name
    CONNECTN HOMEPA
    • 

  • Reported component ID
    5724S6805
    • 

  • Reported release
    250
    • 

  • Status
    CLOSED  PRS
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-08-29
    • 

  • Closed date
    2011-12-12
    • 

  • Last modified date
    2011-12-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTRNM","label":"Homepage"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.5","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 December 2011
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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