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LO59369: NOTES ERROR: "FILE DOES NOT EXIST (CALENDAR PROFILE)"

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When trying to access mail or new memo in a local replica,
    sometimes the user sees these pop-up errors in order:
    
    
    "Notes Error: File does not exist (CalendarProfile)"
    
    "Field:'Logo': File does not exist"
    
    "The server with this database is no longer responding.  Should
    the client switch to a replica on another server?"
    
    
    These errors only happen in the local replica.   If we
    immediately switch to the server copy, there are no errors.
    This has been reported on Notes for Mac and Windows.
    
    ----------------------
    
    Originally this was reported as a random occurrence, but now
    seems reproduced when the local mail files is left open in the
    client over night, perhaps for days, while the server is
    rebooted.
    
    It also appears to be related to SPRs:
    
    MLAT7U5H2K  and  JTHN7YJKVA
    
    
    After restarting the client, the local mail file opens and works
    with no errors.
    

Local fix

  • Restart the client.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JSTN8F3RK4.
    The problem will be fixed in a future release if there is one.
    

APAR Information

  • APAR number

    LO59369

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    802

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-18

  • Closed date

    2012-07-23

  • Last modified date

    2012-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R802 PSN

       UP



Document information

More support for: IBM Notes

Software version: 8.0.2

Reference #: LO59369

Modified date: 23 July 2012