APAR status
Closed as fixed if next.
Error description
When trying to access mail or new memo in a local replica, sometimes the user sees these pop-up errors in order: "Notes Error: File does not exist (CalendarProfile)" "Field:'Logo': File does not exist" "The server with this database is no longer responding. Should the client switch to a replica on another server?" These errors only happen in the local replica. If we immediately switch to the server copy, there are no errors. This has been reported on Notes for Mac and Windows. ---------------------- Originally this was reported as a random occurrence, but now seems reproduced when the local mail files is left open in the client over night, perhaps for days, while the server is rebooted. It also appears to be related to SPRs: MLAT7U5H2K and JTHN7YJKVA After restarting the client, the local mail file opens and works with no errors.
Local fix
Restart the client.
Problem summary
This APAR is closed as FIN. We have deferred the fix to a future release.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# JSTN8F3RK4. The problem will be fixed in a future release if there is one.
APAR Information
APAR number
LO59369
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
802
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-03-18
Closed date
2012-07-23
Last modified date
2012-07-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R802 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
23 July 2012