IBM Support

LO50261: CLIENT CRASHING WITH ACCESS VIOLATION WHEN CLICKING ON "% USED" IN DB PROPERTIES

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Build: 8.5.1 FP2 (32-bit client)
    OS: Windows/XP 5.1 (32-bit) (Build 2600), PlatID=2, Service Pack
    3 (2 Processors)
    
    Date: Sat Mar 27 19:41:15 2010
    
    
    ############################################################
    ### FATAL THREAD 1/40 [ NLNOTES:  036c:  0c30]
    ### FP=0x00138fb8, PC=0x600cf1dd, SP=0x00138f80
    ### stkbase=00140000, total stksize=237568, used stksize=28800
    ### EAX=0x063f095c, EBX=0x00000000, ECX=0x61123700,
    EDX=0x00000004
    ### ESI=0x063f095c, EDI=0x03a85d3c, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00210206
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x600cf1dd nnotes.PortDriver_ReceiveWait@8+29
    (9480004,0)
    @[ 2] 0x600b026b nnotes.PortDriver_WaitHelper@12+571
    (82000001,9480004,0)
    @[ 3] 0x600affd0 nnotes.PortDriver_WaitExtended@12+256
    (82000001,9480004,0)
    @[ 4] 0x600afec9 nnotes.PortDriver_Wait@12+25
    (82000001,9480004,0)
    @[ 5] 0x600b9e72 nnotes.NetIsIOComplete@4+466 (9480004)
    @[ 6] 0x6016369b nnotes.NetWaitTimeout@16+379
    (1770,63f095c,0,0)
    @[ 7] 0x60161d78 nnotes.ReceiveNetBuffer@20+104
    (1080004,13915c,139160,1770,0)
    @[ 8] 0x60161980 nnotes.ReceiveBuffer@12+80
    (1080004,13915c,139160)
    @[ 9] 0x60161b6f nnotes.SendBufferGetResponse@16+63
    (1080004,13915c,139160,e)
    @[10] 0x60cec6d3 nnotes.ClientDbSpaceUsage@16+211
    (b2,13921c,139218,139214)
    @[11] 0x608c9d0b nnotes.iNSFDbSpaceUsageScaled@16+123
    (1391ac,13921c,139218,139214)
    @[12] 0x60815e1e nnotes.NSFDbSpaceUsageScaled@16+62
    (0,13921c,139218,139214)
    @[13] 0x6368e0e4 nnotesws.CDatabaseSelection::GetDBSpaceUsed+52
    (8918018,109a,139440,8918018)
    @[14] 0x6368e7e2 nnotesws.CDatabaseSelection::PropertyInfo+1362
    (8918018,139440,1,8918018)
    @[15] 0x6357474e nnotesws.CDatabaseSelection::Property+350
    (8918018,139440,1,139440)
    @[16] 0x631a245f nnotesws.CSelectableObject::PropertyWithUndo+79
    (8918018,139440,0,1)
    @[17] 0x631a0d5b nnotesws.CSelectionManager::Property+219
    (157a618,139440,1,1)
    @[18] 0x631a120f nnotesws.CSelectionManager::IBtoApp+863
    (0,6,1394a0,139538)
    @[19] 0x631a1627 nnotesws.InfoBoxToApp@12+23
    (63020000,6,1394a0)
    @[20] 0x62f0f96e ninfobox.IBPropertyClient::ValueChanged+398
    (77b9c18,77b9c18,139558)
    @[21] 0x62f19b10 ninfobox.IBControl::SetValue+48 (1,1,139590)
    @[22] 0x62f06b83 ninfobox.IBButton::SetValue+35 (1,1,77b9c18)
    @[23] 0x62f1d60f ninfobox.IBPushButton::ButtonClicked+15
    (0,0,0)
    @[24] 0x62f2ba13 ninfobox.IBWindow::EvtButtonDown+195
    (0,1395f0,0)
    @[25] 0x62f2b42c ninfobox.IBWindow::Dispatch+1212
    (201,1,3d0100)
    @[26] 0x62f2a28e ninfobox.IBFrameWindow::Dispatch+62
    (201,1,3d0100)
    @[27] 0x62f2d368 ninfobox.InfoWindow::Dispatch+792
    (201,1,3d0100)
    @[28] 0x62f2a613 ninfobox.IBWindow::_Dispatch+99
    (5f0060,201,1)
     [29] 0x7e418734 USER32.GetDC+109 (62f2a5b0,5f0060,201)
     [30] 0x7e418816 USER32.GetDC+335 (0,62f2a5b0,5f0060)
     [31] 0x7e4189cd USER32.GetWindowLongW+295 (139790,0,1397b4)
     [32] 0x7e418a10 USER32.DispatchMessageW+15 (139790,1,10336)
    @[33] 0x630b8b9b nnotesws.NEMMainLoop@4+811 (4013a0)
    @[34] 0x00401a2b NLNOTES.WinMain@16+1675 (630f7340,0,16231d,0)
    @[35] 0x00402651 NLNOTES.WinMainCRTStartup+389
    (11ceac,7c90e920,7ffdf000,8054b6ed)
     [36] 0x7c817077 kernel32.RegisterWaitForInputIdle+73
    (4024cc,0,78746341,20)
    

Local fix

  • No
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# MDRS6JMPEU.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO50261

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    850

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-29

  • Closed date

    2010-06-23

  • Last modified date

    2010-06-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 June 2010