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LO48979: ERROR "NOTE ITEM NOT FOUND" WHEN OPENING ATTACHMENTS THAT HAS CO NVERTED FROM MIME TO CD

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APAR status

  • Closed as unreproducible.

Error description

  • After MIME-CD conversion, some attachment truncated and we can't
    open the
    attachment with the error "Note item not found."
    The problem occurs in Domino 7.0.4, 8.x and 8.5.x. It didn't
    occur in Domino
    6.x, and 7.0.3.
    
    *** Steps to reproduce ***
    1. Register two people (UserA and UserB) on your Domino
    Directory.
    2. Set  "Format preference for incoming mail" to "Keep in
    sender's format" for
    UserA, and "Prefer Notes Rich Text format" for UserB.
    3. Restart Domino Server.
    4. Telnet to your Domino Server via port 25 and send an e-mail
    with the
    attached message source (problem.txt).
    5. UserA and UserB open the received message.
    6. UserA can open/view the attachment (PDF). However, UserB
    can't open/view the
    attachment with the error "Note item not found."
    Moreover, the size of the attachment that UserB received is 4KB,
    even though
    UserA's one is 127KB.
    
    *** Analysis ***
    TNEFEnableConversion=1 didn't have any effect for the problem.
    

Local fix

  • Change the Person document setting "Format preference for
    incoming mail" to
    "keep in senders' format" or "Prefer MIME format."
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# ANIA7Z3D9S.
    Fixed in 8.5.2
    

APAR Information

  • APAR number

    LO48979

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    704

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-18

  • Closed date

    2010-03-30

  • Last modified date

    2010-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

  • Fixed component name

    DOMINO SERVER

  • Fixed component ID

    5724E6200

Applicable component levels

  • R703 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.4","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 March 2010