LI80583: PRODUCT STATE CHANGES NOT REFLECTED IN DEVELOPER PORTAL

APAR status

• Closed as program error.

Error description

• Product state changes (eg. Publish/retire) may not be reflected
  on the Developer Portal. Users encountering this error may not
  see their changes in the Developer Portal, but the same will
  reflect in the Gateway.
  
  Symptoms of this issue include seeing entries like the
  following in the www pod admin log:
  
  [     queue stderr] 3055cc:3055cc:580c0f 2019-01-16 16:50:23:
  snapshot: WATCHDOG: [ERROR] [auth_apic] Failed to update local
  account data for username 'test-user'. | user:
  anonymous | uri: http://portalsitename.com/ | referer:
  [     queue stderr] 3055cc:3055cc:580c0f 2019-01-16 16:50:23:
  snapshot: Failed to update local account data for username
  'test-user'.            [error]
  [     queue stderr] 3055cc:3055cc:580c0f 2019-01-16 16:50:23:
  snapshot: Got type: consumer_org
                   [success]
  [     queue stdout] 3055cc:3055cc:580c0f 2019-01-16 16:50:23:
  snapshot: WATCHDOG: [NOTICE] [auth_apic] Attempted to update
  account data for user with username 'test-user' but
  we didn't find this user in our authmap. | user: anonymous
  | uri: http://portalsitename.com/ | referer:
  [     queue stdout] 3055cc:3055cc:580c0f 2019-01-16 16:50:23:
  snapshot: WATCHDOG: [NOTICE] [ibm_apim] User exists: test-user
  | user: anonymous | uri: http://portalsitename.com/ | referer:
  

Local fix

Problem summary

• Content updates in API manager were not correctly reflected in
  the portal
  

Problem conclusion

• A problem parsing the user objects in the catalog content
  payload meant the parser would abort before it had finished
  parsing all of the content. This has been resolved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels

• R18X PSY

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