LI80552: CREATING AN ACCOUNT IN PORTAL WITH MORE THAN TWO CONSECUTIVE REPEATING CHARACTERS IN PASSWORD IT FAI

APAR status

• Closed as program error.

Error description

• In API Connect 2018.4.1.0 when creating an account in Portal
  with more than two consecutive repeating characters in password
  it fail the authentication
  
  Steps:
  - From Portal select the "Create account" and fill in the form
  with a password with 3 consecutively characters
  - The user receives an email and using the activation link this
  error is generated in GUI "Error message
  There was an error while processing your activation. Contact
  the site administrator."
  

Local fix

• The user created in Portal has status "blocked" and he is not
  created in APIM->catalog->consumer organizations.
  
  If you login in Portal as Admin and you go in Portal->people
  you can select the user blocked and select the option "cancel
  the selected users account". In this way you delete the user
  and then you can recreate the user with a password without 3
  consecutively characters. A new activation link will be sent
  and the user can login in Portal and is enabled in
  APIM->catalog->consumer organizations.
  

Problem summary

• Developer Portal users attempting to use repeating characters in
  their password would have seen an error message and had to retry
  with a different password.
  

Problem conclusion

• The Portal's password policy has been updated to match the
  password policy on API Manager so attempts to use 3 or more of
  the same characters is now caught with a more user friendly
  message so the user can easily correct and continue
  successfully.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels

• R18X PSY

     UP