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JR58798: UNEXPECTED TEXT METADATA IS ALSO COPIED WHEN TEXT IS COPIED FROM RICH TEXT FORMAT TO THE PROCESS PORTAL SEARCH FIELD

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Direct link to fix

APAR status

  • Closed as program error.

Error description

  • If a user copies text from a rich text format source (like a
    Word document or a browser), the metadata for formatting the
    text is also copied into the search field. You see errors on the
     server. For example, an error like this might be logged in the
    SystemOut.log file:
    
    [9/13/17 16:04:42:032 EDT] 00006dd8 JavaScriptRun E
    CWLLG2015E:  An unexpected runtime exception occurred. See
    exception for more details.  Error: Wrapped
    com.lombardisoftware.core.TeamWorksException:
    INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
    search filter '<span style="color: red; font-size:
    48pt;">Employee</span>'. (<JSScript>#33).
    
    org.mozilla.javascript.WrappedException: Wrapped
    com.lombardisoftware.core.TeamWorksException:
    INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
    search filter '<span style="color: red; font-size:
    48pt;">Employee</span>'. (<JSScript>#33)
     at
    org.mozilla.javascript.Context.throwAsScriptRuntimeEx(Context.ja
    va:1754)
     at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:148)
     at
    org.mozilla.javascript.FunctionObject.call(FunctionObject.java:4
    90)
     at
    org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.jav
    a:1473)
    ...
    
    Caused by: com.lombardisoftware.core.TeamWorksException:
    INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
    search filter '<span style="color: red; font-size:
    48pt;">Employee</span>'.
     at
    com.lombardisoftware.core.TeamWorksException.asTeamWorksExceptio
    n(TeamWorksException.java:136)
     at
    com.ibm.bpm.dashboards.data.InstanceListItemHelper.retrieveInsta
    nceList(InstanceListItemHelper.java:92)
     at
    com.lombardisoftware.core.script.js.AbstractTWSystemScriptable.j
    sFunction_retrieveInstanceList(AbstractTWSystemScriptable.java:2
    326)
     at sun.reflect.GeneratedMethodAccessor819.invoke(Unknown
    Source)
     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:56)
     at java.lang.reflect.Method.invoke(Method.java:620)
     at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:126)
     ... 122 more
    Caused by:
    com.ibm.bpm.search.core.BPMSearchInvalidQueryException:
    INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
    search filter '<span style="color: red; font-size:
    48pt;">Employee</span>'.
     at
    com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.pa
    rseQueryString(InstanceListItemSearchImpl.java:248)
     at
    com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.se
    archInstanceListItemsTopN(InstanceListItemSearchImpl.java:132)
     at
    com.ibm.bpm.dashboards.data.InstanceListItemHelper.retrieveInsta
    nceList(InstanceListItemHelper.java:87)
     ... 127 more
    Caused by: org.apache.lucene.queryparser.classic.ParseException:
    Cannot parse '<span style="color  red; font-size
    48pt;">Employee</span>': Lexical error at line 1, column 59.
    Encountered: <EOF> after : "/span>"
     at
    org.apache.lucene.queryparser.classic.QueryParserBase.parse(Quer
    yParserBase.java:130)
     at
    com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.pa
    rseQueryString(InstanceListItemSearchImpl.java:243)
     ... 129 more
    Caused by: org.apache.lucene.queryparser.classic.TokenMgrError:
    Lexical error at line 1, column 59.  Encountered: <EOF> after :
    "/span>"
     at
    org.apache.lucene.queryparser.classic.QueryParserTokenManager.ge
    tNextToken(QueryParserTokenManager.java:1048)
     at
    org.apache.lucene.queryparser.classic.QueryParser.jj_scan_token(
    QueryParser.java:599)
     at
    org.apache.lucene.queryparser.classic.QueryParser.jj_3R_2(QueryP
    arser.java:482)
     at
    org.apache.lucene.queryparser.classic.QueryParser.jj_3_1(QueryPa
    rser.java:489)
     at
    org.apache.lucene.queryparser.classic.QueryParser.jj_2_1(QueryPa
    rser.java:475)
     at
    org.apache.lucene.queryparser.classic.QueryParser.Clause(QueryPa
    rser.java:226)
     at
    org.apache.lucene.queryparser.classic.QueryParser.Query(QueryPar
    ser.java:212)
     at
    org.apache.lucene.queryparser.classic.QueryParser.TopLevelQuery(
    QueryParser.java:170)
     at
    org.apache.lucene.queryparser.classic.QueryParserBase.parse(Quer
    yParserBase.java:120)
     ... 130 more
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM)
    IBM BPM Express
    

Local fix

  • The user can try either of the following methods to work around
    this issue. These options vary based on the operating system,
    program availability, and browser support.
    
    -Paste the selected text into and intermediary program, such as
    Windows Notepad, to remove the formatting metadata. Then re-copy
    it to the Process Portal search field.
    
    -Use the CTRL+SHIFT+V keys to perform paste the content in the
    Process Portal search field.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix that ignores any formatting metadata and uses only the
    content of the copied text during a copy action will be
    available in a future release of IBM BPM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR58798

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-30

  • Closed date

    2018-02-15

  • Last modified date

    2018-02-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels



Document information

More support for: IBM Business Process Manager Standard

Software version: 857

Reference #: JR58798

Modified date: 15 February 2018