JR56801: TASK INDEXER FAILS WITH A NULLPOINTEREXCEPTION WHEN IT CAN'T FIND TASK PARTICIPANT INFORMATION IN THE IBM BPM DATABASE

8.5.5.0-WS-BPM-IFJR56801
8.5.7.201606-WS-BPM-IFJR56801
bpm.8570.cf2016.12.delta.repository
8.5.0.1-WS-BPM-IFJR56801
8.5.6.2-WS-BPM-IFJR56801
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

APAR status

• Closed as program error.

Error description

• When the IBM Business Process Manager (BPM) Task indexer can't
  find a task's participant informations in the IBM BPM database,
  it fails with a
  NullPointerException reported in an FFDC:
  
  FFDC  Exception:com.ibm.bpm.search.core.BPMSearchException
  SourceId:com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdater
  Daemon
  ProbeId:0471
  Reporter:com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdater
  Daemon@e
  a77f501 com.ibm.bpm.search.core.BPMSearchException:
  com.ibm.websphere.asynchbeans.WorkCompletedException:
  java.lang.NullPointerException  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexBatchHelper.upda
  teProces
  sIndexBatch(ProcessIndexBatchHelper.java:201)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexBatchHelper.crea
  teTaskIn
  dex(ProcessIndexBatchHelper.java:505)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.pr
  ocessTas
  kChangeMessages(ProcessIndexUpdaterDaemon.java:882)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.pe
  rformAct
  iveWork(ProcessIndexUpdaterDaemon.java:278)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.ru
  nActive(
  ProcessIndexUpdaterDaemon.java:222)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexUpdaterDaemon.ru
  n(Proces
  sIndexUpdaterDaemon.java:146)  at
  com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java
  :271)  at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:285)
  at
  com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:797)
  at
  com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE
  xecution
  ContextImpl.java:222)  at
  com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:20
  6)  at
  java.lang.Thread.run(Thread.java:801) Caused by:
  com.ibm.websphere.asynchbeans.WorkCompletedException:
  java.lang.NullPointerException  at
  com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:821)
  at
  com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE
  xecution
  ContextImpl.java:222)  at
  com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:20
  6)  at
  com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
  Caused by:
  java.lang.NullPointerException  at
  com.ibm.bpm.search.process.spi.impl.ProcessSearchIndexerImpl.cre
  ateTaskD
  ocument(ProcessSearchIndexerImpl.java:1395)  at
  com.ibm.bpm.search.process.spi.impl.ProcessSearchIndexerImpl.upd
  ateProce
  ssIndex(ProcessSearchIndexerImpl.java:517)  at
  com.ibm.bpm.search.process.spi.impl.ProcessIndexerManager.update
  ProcessI
  ndex(ProcessIndexerManager.java:49)  at
  com.ibm.bpm.search.process.spi.impl.UpdateProcessIndexItem.run(U
  pdatePro
  cessIndexItem.java:65)  at
  com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java
  :271)  at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:285)
  at
  com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:797)
  ... 3
  more
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.6.0 cumulative fix CF02 that
   prevents a NullPointerException in the Task indexer when
  participant information can't be retrieved from the database.
  
  If you do not already have IBM BPM V8.5.6 cumulative fix 2
  installed, download and install IBM BPM V8.5.6 cumulative fix 2
  from  http://www.ibm.com/support/docview.wss?uid=swg24041303.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR56801:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR56801, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R856 PSY

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