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JR46634: INTERNET EXPLORER 9 MAY CRASH UPON TASK REASSIGNMENT OR COMPLETION

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APAR status

  • Closed as program error.

Error description

  • With Internet Explorer 9 as the browser, when reassigning a
    task, or completing a task, of a coach in portal, the browser
    may unexpectedly close.
    

Local fix

  • n/a
    

Problem summary

  • With Internet Explorer 9 or 10 , when reassigning a task, or
    completing a task, of a coach in portal, the browser may
    unexpectedly close.
    
    USER AFFECTED:
    Business Process Manager Advanced, Standard and Express end user
    using coach in portal.
    
    PROBLEM DETAILED DESCRIPTION:
    This is due to the Explorer's handling of URL responses while
    portal trying to hide the iFrame that show the coach.
    

Problem conclusion

  • Problem fixed as interim fix and in next release.
    
    FIX AVAILABILITY:
    Fix for 8.0.1 will be available on Fix Central,
    http://www.ibm.com/support/fixcentral/ . Search for APAR
    JR46634.
    
    
    Fix for 8.0.1.1 will be available on Fix Central,
    http://www.ibm.com/support/fixcentral/ . The fix is included
    with interim fix for JR46414. Search for APAR JR46414.
    
    Fix for 8.5 will be available in the 8.5 release.
    
    When downloading an interim fix package, please ensure the
    accompanying readme is also download, and reviewed thoroughly,
    for any additional info about the fix and install instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46634

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-10

  • Closed date

    2013-05-31

  • Last modified date

    2013-05-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R801 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: IBM Business Process Manager Advanced

Software version: 8.0.1

Reference #: JR46634

Modified date: 31 May 2013