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JR46000: COACH PAGE DISPLAYS IN READ-ONLY MODE IN PROCESS PORTAL INTERMITTENTLY WITH INTERNET EXPLORER 8

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • With Internet Explorer 8 as the browser, while navigating
    between pages of a coach in Process Portal, a page may be
    displayed in read-only mode (page is rendered correctly but
    does not accept any user input).  This problem occurs
    intermittently.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
    *                  Advanced.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: With Internet Explorer 8 as the         *
    *                      browser, while navigating between       *
    *                      pages of a coach in Process Portal, a   *
    *                      page may be displayed in read-only      *
    *                      mode (page is rendered correctly but    *
    *                      does not accept any user input).        *
    *                      This problem occurs intermittently.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Although fixes for APARs JR45844 and JR46347 appear to have
    resolved this issue, there is a need to improve the code in
    the area of inter-page navigation within coaches.  This
    improvement will be delivered in future fix packs on Business
    Process Manager Version 8.0 and Version 8.5.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR46000

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-11

  • Closed date

    2013-06-07

  • Last modified date

    2013-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSY

       UP



Document information

More support for: IBM Business Process Manager Standard

Software version: 8.0.1

Reference #: JR46000

Modified date: 07 June 2013