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JR45852: SCRIPT5022: ILLEGAL STATE: ALREADY DISCONNECTED MAY HAPPEN WHEN CLICK USER ON COACH VIEW

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • On IE 8 and IE 9 after customer started a process on portal the
    process starts, a new task is received and opened. On the
    sidebar, under
    the task details tab, click on the name of the user that started
    the
    process. A business card with the user details is chosen.  At
    this
    point, the following error is printed to the javascript console:
    SCRIPT5022: Illegal state: already disconnected
     fauxRedirect.lsw?zWorkflowState=2&zTaskId=t29998&coachDebugTrac
    e=none&z
    ComponentName=CoachNG&
    zComponentId=3028.45c5fa07-ab9d-4b6c-9aab-39e8d14e6a82&zDbg=0,
    line 1
    character 1
        After this error. Some of the operation may not work on the
    coach.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced on 8.0.1.0.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Clicking on the link in the business    *
    *                      card in Internet Explorer causes error  *
    *                      messages in console and cannot          *
    *                      interact with page                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Internet Explorer believes that by clicking this link we are
    navigating away from the page, and so will unregister some
    event handlers. Preventing the default behavior on IE
    will resolve this issue.
    

Problem conclusion

  • Code added to prevent default behavior for Internet Explorer on
    the business cards.
    
    Install/Dependency information is available in the readme.txt
    on FixCentral. When the user goes to the download files page
    in FixCentral, the readme will be available with the fix
    package as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45852

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-25

  • Closed date

    2013-04-29

  • Last modified date

    2013-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP



Document information

More support for: IBM Business Process Manager Advanced

Software version: 8.0

Reference #: JR45852

Modified date: 29 April 2013