JR44931: COACH PAGE DISPLAYS IN READ-ONLY MODE IN PROCESS PORTAL, WITH INTERNET EXPLORER 8, AFTER CLICKING BACK BUTTON

Version 8.0.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• With Internet Explorer 8 as the browser, navigating between
  pages of a coach in Process Portal works correctly until the
  Back button is clicked to navigate to the previous page of the
  coach.  The page renders correctly, but does not accept any user
  input (the page is effectively in read-only mode).
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
  *                  Advanced.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: With Internet Explorer 8 as the         *
  *                      browser, navigating between pages of    *
  *                      a coach in Process Portal works         *
  *                      correctly until the Back button is      *
  *                      clicked to navigate to the previous     *
  *                      page of the coach.  The page renders    *
  *                      correctly, but does not accept any      *
  *                      user                                    *
  *                      input (the page is effectively in       *
  *                      read-only mode).                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  There was an issue with the way that the Dojo
  implementation used by Process Portal was applying a browser
  window unload event handler within an Internet Explorer 8
  environment.
  

Problem conclusion

• The issue was resolved by changing the way that the unload
  handler is applied, when the browser detected is Internet
  Explorer 8.
  
  An interim fix for Business Process Manager Version 8.0.1.0 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R800 PSY

     UP