IBM Support

JR44931: COACH PAGE DISPLAYS IN READ-ONLY MODE IN PROCESS PORTAL, WITH INTERNET EXPLORER 8, AFTER CLICKING BACK BUTTON

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • With Internet Explorer 8 as the browser, navigating between
    pages of a coach in Process Portal works correctly until the
    Back button is clicked to navigate to the previous page of the
    coach.  The page renders correctly, but does not accept any user
    input (the page is effectively in read-only mode).
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
    *                  Advanced.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: With Internet Explorer 8 as the         *
    *                      browser, navigating between pages of    *
    *                      a coach in Process Portal works         *
    *                      correctly until the Back button is      *
    *                      clicked to navigate to the previous     *
    *                      page of the coach.  The page renders    *
    *                      correctly, but does not accept any      *
    *                      user                                    *
    *                      input (the page is effectively in       *
    *                      read-only mode).                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    There was an issue with the way that the Dojo
    implementation used by Process Portal was applying a browser
    window unload event handler within an Internet Explorer 8
    environment.
    

Problem conclusion

  • The issue was resolved by changing the way that the unload
    handler is applied, when the browser detected is Internet
    Explorer 8.
    
    An interim fix for Business Process Manager Version 8.0.1.0 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR44931

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-28

  • Closed date

    2013-02-21

  • Last modified date

    2013-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP



Document information

More support for: IBM Business Process Manager Standard

Software version: 8.0.1

Reference #: JR44931

Modified date: 21 February 2013