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JR43910: HERITAGE COACH SHOWS "LOADING..." AFTER COACH COMPLETE LOADS IN IE8

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Heritage Coach shows "Loading..." after Coach complete loads in
    IE8. It works as expected in Firefox,Chrome and IE9
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Internet Explorer 8 heritage         *
    *                      coach's continues displaying            *
    *                      "loading.." and does not going away     *
    *                      after coach is done loading.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The onload event listener for the coach did not work in IE8 so
    the "Loading" message does not cleared.
    

Problem conclusion

  • Another mechanism was added for the onload event listener for
    IE8 to clear the message.
    
    Install/Dependency information is available in the readme.txt
    on FixCentral. When the user goes to the download files page
    in FixCentral, the readme will be available with the fix
    package as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43910

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-28

  • Closed date

    2012-10-15

  • Last modified date

    2012-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP



Document information

More support for: IBM Business Process Manager Advanced

Software version: 8.0

Reference #: JR43910

Modified date: 15 October 2012