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JR42005: DBCS CHARACTERS NOT DISPLAYED CORRECTLY IN SOME AREAS OF PROCESS PORTAL

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APAR status

  • Closed as program error.

Error description

  • In the IBM Process Portal, DBCS characters (e. g. Japanese) are
    not correctly displayed in the swimlane header in the process
    instance diagram, or in the service diagram. This issue occurs
    only with Internet Explorer as the browser, and not with
    Firefox.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard and      *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In the IBM Process Portal, DBCS         *
    *                      characters (e. g. Japanese) are         *
    *                      not correctly displayed in the          *
    *                      swimlane header in the process          *
    *                      instance diagram, or in the service     *
    *                      diagram. This issue occurs              *
    *                      only with Internet Explorer as the      *
    *                      browser, and not with                   *
    *                      Firefox.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In the IBM Process Portal, DBCS characters (e. g. Japanese) are
    not correctly displayed in the swimlane header in the process
    instance diagram, or in the service diagram. This issue occurs
    only with Internet Explorer as the browser, and not with
    Firefox.
    

Problem conclusion

  • Style sheets (.css files) in BPMJViewPalette.jar (installed in
    <WAS_HOME>/BPM/Lombardi/lib) specified "Arial-bold-<font
    size>" as the font.  Changing the font to "Dislog-bold-<font
    size>" resolved the issue.
    
    An interim fix for Version 7.5.1 is published in Fix Central.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR42005

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-22

  • Closed date

    2012-04-20

  • Last modified date

    2012-04-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R750 PSY

       UP



Document information

More support for: IBM Business Process Manager Standard

Software version: 7.5.1

Reference #: JR42005

Modified date: 20 April 2012